KDZ products currently ships physical products within the United States.

Processing & Delivery

Orders are processed after payment is confirmed. Processing and delivery times may vary depending on product availability, shipping method, holidays, and carrier delays.

Any estimated delivery date shown at checkout is an estimate and is not guaranteed unless specifically stated.

Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your order.

Tracking

When available, tracking information will be provided using the contact information associated with your order.

Incorrect Address

Customers are responsible for providing an accurate shipping address. Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address.

Lost or Damaged Packages

If your package is damaged, lost, or marked as delivered but cannot be located, please contact us. We will review the situation and assist where possible.

For damaged orders, please keep the product and original packaging until the issue is resolved.